Shipping & Deliveries

Please allow up to two weeks for your unique piece to be made, plus delivery times - this includes making your patterns, constructing, and sewing the piece. I will of course update you as soon as your piece is ready, and has been sent out to you. 

Both Express and Standard options are available for all countries, though please be aware that Express shipping has a surcharge. Tracking options are not always available for Standard deliveries, so please consider that before ordering. Wherever possible, I will ask for tracking information for your order.  

Shipping within Europe - both EU and non-EU - is free for all orders above €75, and free around the world over €150. 

Important: All our orders are shipped from Spain, so international deliveries outside Europe/the EU can incur customs charges. Any charges related to customs fees, import taxes, duty, or local sales taxes are the responsibility of the customer and will need to be paid before the order is released from customs.

Please double check your address while ordering – we’d hate to delay your order unnecessarily. We will happily try to meet any date stated for delivery – and of course, we’ll let you know if for any reason it’s not possible. All prices are in Euros (EUR), which means that international credit card providers and/or banks will determine the exchange rate. They may add a processing, or administration fee if your order has to be converted to a currency other than EUR.

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Please note:

  • We use DHL for all overseas orders, and each order is shipped from Barcelona, Spain. 

  • I’ll do my best to match the delivery times quoted above. But please allow for up to 21 days for your parcel to be delivered. Delivery can sometimes be delayed due to customs or import restrictions, and I’ll do my best to notify you of any. 

  • Your local postal service may deliver your parcel, depending on domestic DHL policies. 

  • All overseas shipping is done on a Delivery Duty unpaid basis. You may therefore need to pay additional taxes, like import duties or customs entry fees, before or when your order arrives. Unfortunately, I can’t provide exact costs; but I recommend checking with your local customs office. DHL will often get in touch directly with you to arrange any additional transactions or procedures. 

Europe: 

All deliveries are sent via Correos, Spain’s local postal service. 

Standard shipping costs: €3 per piece, with a €1 discount for each additional item.

Express shipping costs: €5 per piece, with a €2 discount for each additional item. 

UK:

All deliveries are sent via Correos, Spain’s local postal service. 

Standard shipping costs: €7 per piece, with a €2 discount for each additional item. 

Express shipping costs: €10, with a €3 discount for each additional item. 

Africa: 

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

Middle East and Central Asia:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €20 for up to three pieces.

Express shipping costs: €30 for up to three pieces.

East Asia:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

South Asia:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

Australia and New Zealand:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

Pacific:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

North America:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €25 for up to three pieces.

Express shipping costs: €35 for up to three pieces.

Central America:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €20 for up to three pieces.

Express shipping costs: €30 for up to three pieces.

South America:

Parcels are sent via DHL couriers, all of which come with tracking information that I will share with you the moment your purchase has been sent to you. 

Standard shipping costs: €20 for up to three pieces.

Express shipping costs: €30 for up to three pieces.